Information Technology Services

R&A Information Technology Division provides customized services to meet the complex technology requirements of today's Information Management Departments. Our expert services include consultation; network design, integration and management; customized web solutions; web-based distance learning; and wireless technologies. These services are provided by an experienced and technically competent staff.

IT Consulting Services

Our consulting solutions include business process definition, IT strategy development, architecture requirement analysis, network design, systems integration, and IT infrastructure migration.

Database Design and Construction

Databases are strategic investments that must be carefully designed, build, and maintained if they are to provide the greatest possible business value. We have designed/built over 80 databases to meet various enterprise and departmental needs. Our database designers and developers are experienced in Oracle, MS SQL Server, MySQL, Informix, and MS Access.

Network & Help Desk Services

Enterprise knowledge must be created, distributed, stored, and retrieved across a reliable network. The "IT revolution" and the attendant convergence of voice, video, and data are placing increasing demands on network capabilities such as greater bandwidth, faster network access, and distributed client/server computing. Our solutions include network assessment and planning, network design and implementation, network management, and network performance monitoring.

Help Desk and Field Support Services are provided by a well-trained, reliable, and stable staff versed in various platforms and COTS software. We provide Single Point of Accountability, 24 x 7 coverage, high First Call Close Rate, continuous improvement, and state-of-the-art technology. Our focus is to increase user productivity and satisfaction, make effective use of resources, and lower IT support costs.

Web-based Solutions

Our IT staff has a combined 30-year experience in creating customized web-based solutions. We have expertise in Cold Fusion, ASP, Visual Basic, VB Script, JAVA and JAVA Script, and Macromedia Dreamweaver/Flash. We have designed and built award-winning, user-centric Websites and secure Intranets for both the private and public sectors.

Distance Learning

We design and build user-centric, cost-effective Web-based training either as text and graphics or interactive multimediaóand create distance learning content. We are also familiar with several commercial authoring software.

For each project, we form a multidisciplinary team that includes a project leader, subject matter expert, instructional designer, graphics engineer, web designers and programmers. We start with your vision, design it, develop a prototype, test it and work along with you to make it a reality.

Additionally we have developed a comprehensive, full featured Learning Management System - ATENEO®

Wireless Technologies

Mobility and Voice/video/data convergence will be the dominant IT drivers. Wireless technology will make Internet access ubiquitous for corporate and consumer America. Our engineers are certified by major wireless vendors and have designed and installed systems for the healthcare, education, and private sectors.

IT Capabilities

We provide the following Information Technology services:

  • Software Development
  • Functional and Requirement Analysis
  • Database Design and Development
  • Network Analysis and Design
  • Network Operation and Maintenance
  • Help Desk Support & Administration
  • Network security Planning
  • Network Security Administration
  • Secure Communications
  • Website design and implementation
  • Intranet Development
  • Graphics Design
  • Distance Learning
  • Independent Verification & Validation
  • IT Consulting Services
  • Wireless network systems